Privacy Policy

1. Information we collect

When you contact us through this website, WhatsApp or email, we may collect your name, mobile number, email address and the contents of your message. We do not process online payments on this website and therefore do not collect payment card information here.

We may also collect standard, non-identifying technical data (such as browser type and pages visited) to understand how the website is used and to improve it.

2. How we use your information

We use your information to respond to your inquiries, provide wellness consultations, process and deliver orders arranged through WhatsApp, and — only if you opt in — share occasional updates about products and offers.

We do not sell, rent or trade your personal information to third parties.

3. WhatsApp communication

Our primary support channel is WhatsApp. Messages you send us on WhatsApp are also governed by WhatsApp's own privacy policy and terms, which we encourage you to review.

4. Data retention

We retain inquiry and order-related information only for as long as needed to serve you and to meet legal and accounting requirements, after which it is deleted or anonymised.

5. Data security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by writing to arogyaayurvedcare@gmail.com. We will respond within a reasonable timeframe.

7. Cookies

This website may use essential cookies and basic analytics to function correctly and to understand aggregate usage. You can control cookies through your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated revision date.

9. Contact

Questions about this policy? Write to us at arogyaayurvedcare@gmail.com or message us on WhatsApp.